Job Description

Fremont Hyundai is a proud new member of the Dosanjh Family Automotive Retailing Group! Here we are committed to an environment where the customer is always treated with respect and dignity. Our team is our most valuable resource and your professional growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. Income Potential: Wages include Base Hourly Compensation of $17.75 This position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit. Job Duties:

• Present credit applications to and acquire approval from financial sources on all finance or lease deals.
• Devise methods and follow established procedures to enable proper and timely completion of all sales related paperwork. Scrutinize all paperwork for any errors and ensure accuracy of all paperwork prior to our customer leaving our dealership.
• Create and maintain positive working relationships with all finance and leasing sources.
• Yield satisfactory levels of profits and revenue for the dealership by selling Finance and Extended Service Contract / Protection programs to all customers who purchase both new and used automobiles. Actively cross-sell accessories, parts, and ready to ride products to customers.
• Set and achieve personal monthly sales gross generation and product penetration goals.
• Work in conjunction with the Sales team and assist all Sales team members and Sales Managers as needed or requested.
• Actively support overall company policies and procedures and uphold the dealer’s philosophy of conducting business.
• Encourage all staff to provide quality Customer Service to all customers by actively modeling an exemplary degree of Customer Service. Handle all customer complaints courteously and efficiently, exhibiting a positive attitude, empathy, and our dedication to making the experience positive for our customers.

• Devote himself/herself to ensuring satisfaction to customers.
• Determine management production and quality requirements by asking questions and listening.
• Attend company meetings as required.
• Maintain a follow-up system that encourages follow through with assigned projects, business requirements, or customer requests.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Understand the terminology of the business and keep abreast of the changes in products and services we offer to our customers.
• Know, understand, and follow the federal, state, and local requirements which govern the company’s business.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Participate in performance management.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.
• Work evenings, weekends, and holiday work schedules as required/planned.
• 2-Years or more of automotive Finance Manager experience.

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