Job Description

Title : Data Center Technician

Location : Omaha, NE (onsite)

Job Responsibilities of a Data Center Technician:

Hardware Installation & Maintenance

• Install, configure, and maintain servers, storage systems, and network devices
• Perform hardware diagnostics, preventive maintenance, and replacements
• Rack, stack, and cable data center equipment as per standards

Network Support

• Support setup and maintenance of network infrastructure (switches, routers, patch panels)
• Troubleshoot hardware-level connectivity issues (LAN/WAN, cabling, ports)
• Coordinate with network teams for upgrades and changes

Systems Monitoring & Troubleshooting

• Conduct site inspections and regular walkthroughs
• Monitor system health and performance using tools
• Respond to outages, alarms, and hardware failures
• Perform root cause analysis and document resolutions

Power & Cooling Management

• Monitor power infrastructure (UPS, PDUs, generators)
• Support HVAC systems and ensure proper cooling
• Maintain environmental standards (temperature, humidity)

Security & Compliance

• Enforce physical security and access protocols
• Ensure compliance with audits and policies
• Maintain logs and documentation

Documentation & Inventory

• Track hardware inventory, cabling, and configurations
• Maintain SOPs and incident records
• Manage spare parts and coordinate procurement

Collaboration & Support

• Work with internal teams and vendors
• Support deployments, migrations, and expansions
• Handle vendor coordination for repairs (RMA)

Upgrades & Optimization

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