Job Description

Job Description

• Managing the defined project scope, schedule, and delivery of engagements from sales handoff through post cutover hyper-care support as per the contract
• Understanding contract details and managing to in-scope requirements
• Managing all applicable technical and functional aspects of engagements
• Coordinating and facilitating customer on-boarding kickoff meetings, associated scope validation workshops, and other customer facing discussions as required, virtual or in-person as deemed necessary
• On-boarding customers into the ticketing system
• Documenting and managing decisions, actions, and issues throughout the project lifecycle
• Defining, documenting, and managing risks from identification through mitigation
• Coordinating and facilitating the following processes per Client guidelines:

o Build Sheet Management

o Change Management

o Escalation Management

• Delivering project and customer status as defined by Client Leadership

• Facilitating and / or participate in internal meetings and reviews as required

• Managing, tracking, and reporting on incidents, service requests, and ticket aging

Requirements

Role Requirements

• Bachelor's degree in Computer Science, Information Systems, Economics, Business, Math or Statistics OR significant Professional Equivalence.

• Excellent oral and written communication skills. Ability to interface with all levels of an organization including Directors and VPs.

• Proven project management experience leading technical engagements

• Knowledge of cloud computing concepts, software, and systems (i. e. networking, virtualization, VMware, hypervisors)

• Knowledge of Amazon Web Services, Microsoft Azure, and/or Google Cloud Platform

• Knowledge of SAP Software, implementations, upgrades, etc.

Benefits

Note: If interested please send your updated resume to vignesh.rj@two95intl.com and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

We look forward to hearing from you at the earliest!

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